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Kindergarten IT Program Tips

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Recent Tips

28th October 2019

How to install the KITP's version of TeamViewer on a Mac

This tip will guide you through setting up TeamViewer from www.kindergarten.vic.gov.au on an Apple Mac computer. TeamViewer is a remote desktop application that our helpdesk can use to provide you with assistance when you request it.

Refer to our Tip - How to install the KITP's version of TeamViewer on a Mac.


10th October 2019

Create an email signature in Outlook

Need to add, edit or update your email signature in Outlook?

To assist your mail recipients to recognise your title and contact information you can add a custom signature to the bottom of email messages you send.

Tip - Create an email signature in Outlook 2016 Download this Tip as a PDF
Tip - Create an email signature in Outlook 2007 Download this Tip as a PDF


3rd October 2019

Windows 10: A guide to the updates

Updates to the May 2019 Update (version 1903)

This tip is for people using Windows 10. It explains what the recent updates fix and how to run updates.

This is primarily a security update, although it also fixes a minor bug that causes high CPU usage from SearchUI.exe for a small number of users. This issue only occurs on devices that have disabled searching the web using Windows Desktop Search.

Download this Tip as a PDF


2nd October 2019

Tip - How do I reduce/change video quality in YouTube?

How do I reduce/change video quality in YouTube? Please refer to our Tip - Tip - How do I reduce/change video quality in YouTube?



25th September 2019

Tip - Scam emails targeting kindergartens

Scammers are targeting kindergartens with fake messages with malicious attachments. Please treat all email received from addresses claiming to be kindergartens with the same level of caution as other email.

Our system admin has identified malicious email that looks like it is from another kindergarten. Double check the sender information of all email you receive, even if you are already in correspondence.

Refer to our Tip - Scam emails targeting kindergartens to learn how to spot them.


18th June 2019

Cyber Security Tip - Bluekeep: Windows RDP Vulnerability

What is Bluekeep?
Microsoft has advised users that there is a vulnerability within its Remote Desktop Services. Remote Desktop Services allow others to access your computer without physically being at the machine. Cyber attackers can connect to targeted computers and send specially crafted commands. This can happen without you allowing them to do so.

Microsoft Windows users must install a 'patch' to fix this vulnerability. If you are using one of the above Windows operating systems, please click the relevant link below to install the patch.

Windows 7 : https://portal.msrc.microsoft.com/en-US/security-guidance/advisory/CVE-2019-0708

Windows Vista/XP: https://www.catalog.update.microsoft.com/Search.aspx?q=KB4499180

For more information. Please refer to our Tip - Cyber Security Tip - Bluekeep: Windows RDP Vulnerability



4th June 2019

Video - How to empty Trash folder in webmail

Short video on How to empty Trash folder in webmail.

Click the thumbnail or follow the Video link you can find more tips on our IT tips page

To access webmail click the Webmail link



27th May 2019

Video - How to sort mail into threads in webmail

Short video on How to sort mail into threads in webmail.

Click the thumbnail or follow the Video link you can find more tips on our IT tips page

To access webmail click the Webmail link



7th May 2019

Tip - Phishing Scams

What is a Phishing Scam?
Phishing scams are attempts by scammers to trick you into giving out personal information such as your bank account numbers, passwords and credit card numbers. This is usually done by including a link that will take you to a legitimate looking company's website to fill in your sensitive information.

For more information. Please refer to our Tip - Tip - Phishing Scams



7th May 2019

Video - How to preview email in webmaill

Short video on using webmail covering:

Click the thumbnail or follow the Video link

To access webmail click the Webmail link



4th December 2018

Tip - Business Continuity

Before your kindergarten closes for the Christmas holidays, we have a few IT tips to ensure business continuity.

Refer to our Tip - Tip - Business Continuity



12th November 2018

Video - How to compose and send email in webmail

Short video on using webmail covering:

Click the thumbnail or follow the Video link

To access webmail click the Webmail link



7th November 2018

Video - How to log into webmail

Short video on how to log into your email account from any browser

Click the thumbnail or follow the Video link

To access webmail click the Webmail link



26th September 2018

Tip - Google My Business

How to register and verify your kindergarten with Google to help parents

find your service details quickly.

Refer to our Tip - Tip - Google My Business



6th August 2018

Tip - How to save Word document to PDF format?

How to save Word document to PDF format?

Refer to our Tip - Tip - How to save Word document to PDF format?



18th December 2017

Tip - How to setup Out Of Office auto reply in Webmail

How to setup Out Of Office auto reply in Webmail?

Refer to our Tip - Tip - How to setup Out Of Office auto reply in Webmail