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Our email support

Quick links

Kindergartens are eligible for up to 10 email addresses free of charge. Additional mailboxes are $33 per year.

Each address is named with the domain @kindergarten.vic.gov.au.

Mailboxes can be accessed from webmail or set up on computers or devices as IMAP or POP in programs like Outlook, MacMail or Thunderbird.


Webmail:

You can access your mailbox from any internet conection through our Webmail service. You need to know your password to log in.

Access webmail here: https://webmail.kindergarten.vic.gov.au/




Webmail video guides:

Video - How to log into webmail
https://www.kindergarten.vic.gov.au/videos/001-How-to-log-into-webmail/index.html

Video - How to compose and send email in webmail
https://www.kindergarten.vic.gov.au/videos/002-How-to-compose-and-send-email-in-webmail/index.html

Video - How to preview email in webmail
https://www.kindergarten.vic.gov.au/videos/003-How-to-preview-email-in-webmail/index.html

Video - How to sort mail into threads in webmail
https://www.kindergarten.vic.gov.au/videos/004-How-to-sort-mail-into-conversations-in-webmail/index.html

Video - How to empty trash in webmail
https://www.kindergarten.vic.gov.au/videos/005-How-to-empty-trash-in-webmail/index.html


Email Settings

Below are details required to configure @kindergerten.vic.gov.au on your email client

Email Settings summary

Your Name Enter your name as you’d like it appear in emails you send. This does not need to be your username nor email address.
Account Type POP3

Incoming server details

Incoming Server mail.kindergarten.vic.gov.au
Port 995
Encrypted connection Type SSL

Outgoing server details

Outgoing Server (SMTP) mail.kindergarten.vic.gov.au
Port 587
Authentication Yes
Encrypted connection Type TLS
Username Enter your full email address (ending in '@kindergarten.vic.gov.au')
Password Enter your email account password which will be case-sensitive.

Email setup guides:

Use the guides below to set up your email account on a device or computer

Windows operating system guides

Windows Live Mail:
http://kindergarten.vic.gov.au/Guides/windows_live_mail.pdf

Windows Mail:
http://kindergarten.vic.gov.au/Guides/TIP-_guide_to_add_Kindergarten_email_to_Windows_Mail.pdf

Outlook 2007:
http://kindergarten.vic.gov.au/Guides/outlook2007.pdf

Outlook 2010:
http://kindergarten.vic.gov.au/Guides/outlook2010.pdf

Outlook 2013:
http://kindergarten.vic.gov.au/Guides/outlook2013.pdf

Outlook 2016:
http://kindergarten.vic.gov.au/Guides/outlook2016.pdf

MAC operating system Guides

MAC Mail:
http://kindergarten.vic.gov.au/Guides/TIP-_guide_to_add_Kindergarten_email_to_Mac_Mail.pdf

iPads and iPhone:
http://kindergarten.vic.gov.au/Guides/TIP-_guide_to_add_Kindergarten_email_to_iPhone_and_iPad.pdf