18th December 2017

Tip - How to setup Out Of Office auto reply in Webmail

How to setup Out Of Office auto reply in Webmail?

Refer to our Tip - Tip - How to setup Out Of Office auto reply in Webmail

11th December 2017

Christmas Holiday updates

Please note that the IT support will be closed on 25th, 26th, 27th, 28th, and 29th December 2017. IT Support service will resume on Tuesday 2nd January 2018 from 9AM.

Just before you leave for the school break its helpful to:

  1. 1. Shut down your computer
  2. 2. Switch off the modem
  3. 3. Switch off the power and unplug at the wall socket

This can stop a possible power surge or damage to your computer if there is a storm and it also saves energy. Post-It note your keyboard - Turn the modem and power back on - to remind staff on return from break.


If you want to check your webmail over the break, remember the new webmail is here:

The username is the full email address.

4th December 2017

Storytime Live Streaming

Tune into our Storytime page to view a regular LIVE VIDEO of State Library Victoria's storytellers & volunteers running Storytime.

We know that not every child can get to their library to participate and we want to share the fun with as many kindergartens as we can.

More about SLV's weekly Storytime, Play Pod venue and the current theme:



Feel inspired? Find a public library near you running Storytime programs: https://www.localgovernment.vic.gov.au/public-libraries/find-your-local-library

28th November 2017

Tip - How to migrate emails from Windows Live Mail to Outlook

Microsoft has stopped supporting Windows Live Mail. If you are still using it, we suggest you to migrate all your emails to Outlook.

Refer to our Tip - Tip - How to migrate emails from Windows Live Mail to Outlook

9th October 2017

Classroom Courses for October 2017

Sessions Commence next week on the 16th of October. The Kindergarten IT Program is delivering a new round of IT training and professional development sessions in Bendigo, Mildura, Hoppers Crossing, Cranbourne East and Glen Waverley!

October classes are still open for booking.

The courses offered:

Application forms have been sent out to all Kindergartens on the program. But you can also register right here on our website.

2nd October 2017

Tip - How to Scan a document?

Scanning is an essential part in today's work environment. Therefore, we would like to introduce you some general steps for scanning a document.

Note: Our general scan steps may not apply exactly to your situation. If you encounter difficulties, we suggest you to contact your scanner's manufacturer company for support or refer to the user manual.

Refer to our Tip - Tip - How to Scan a document?

11th September 2017

Tip - How to do basic browser housekeeping?

Why do you need to do basic browser housekeeping?

In order to prevent browser hijacking by ads, spams and re-directs, we encourage you to reset your web browser often.

Refer to our Tip - Tip - How to do basic browser housekeeping?

15th August 2017

Tip - How to navigate to and download the electronic transition statement?

Having difficulties to navigate to or download the electronic transition statement?

Refer to our Tip - Tip - How to navigate to and download the electronic transition statement?

3rd August 2017

Transition Learning and Development Statement (TLDS)

**Important Update: The Online TLDS will undergo an end-to-end trial in 2017 and be available for early childhood services to use in 2018. In 2017, the transition statement will be available electronically or on paper.** See more

The recent updates regarding TLDS are detailed by the Department of Education and Training here: www.education.vic.gov.au/transitiontoschool

You can also find the sample of the new Transition Statement here: www.education.vic.gov.au/transitionstatement

There is also a FAQ page accessible from the URL above but it's direct URL is: www.education.vic.gov.au/childhood/professionals/learning/Pages/transfaqs.aspx

To find out more, please visit our TLDS page

14th July 2017

2017 midyear IT survey prize winner

We are pleased to announce the winner of the prize draw for our midyear IT survey.

Thank you, we received 125 survey responses (online through our website and at the ELAA conference), all surveys went in the draw to win a brand new iPad mini for their Kindergarten and the lucky winner was...Ness Reserve Pre-School!

Thank you everyone for taking the time to complete the survey. The feedback is essential to informing how we support the IT needs of Community Kindergartens.

4th July 2017

Tip - Password protecting electronic documents

When sending electonic documents via email with private information, you should protect the documents with passwords. Then send the password and the password-protect document separately to the recipient(s). How to create Password-protected Word documents?

Refer to our Tip - Tip - Password protecting electronic documents

19th May 2017

Tip - Thinking of changing Telephone Service Provider or Telephone Account details?

Are you thinking about changing your telephone service provider to another company or changing the details of your current telephone account? Sure thing, however, you need to be aware that the ADSL (Internet) connection normally goes along with the telephone line, so changing telephone service provider or current telephone account details sometimes results in internet connection getting cut off without you (or us) being aware of it.

Refer to our Tip - Tip - Thinking of changing Telephone Service Provider or Telephone Account details?

15th May 2017

Warning!!! Ransomeware attack!!!

We are aware that there was a global ransomeware attack throughout the past weekend, we strongly suggest kindergartens to do the following things to avoid any malware attacks and data lost:

1. Remove any emails which looks suspicious, do not download any pdf or any documents which look suspicious

2. Keep your antivirus software up to date

3. Scan using our BitDefender antivirus software. The software is supplied at no cost to the kindergarten and only computers supplied by the Kindergarten IT Program are eligible. Refer to our Kindergarten IT Program antivirus opt-in

4. Back up all your data to an external drive regularly

The ransomeware is called WannaCry. Briefing about WannaCry can be found here: https://ciso.eccouncil.org/wp-content/uploads/2014/04/Wannacrypt-wanncacry-briefing-2b.pdf?utm_source=cisosite

More about the incident:

What is ransomeware?
Ransomware tip

April 2017

Fake FedEx Email!

The kindergarten.vic.gov.au mail server has flagged a fake FedEx email as malicious.

If you do not delete this email, you may lose all your data on your computer.

It has the following subject:Subject: Delivery Status Notification

It contains an attachment called FedEx-Package-ID-xxxx or FedEx-Parcel-ID-xxxx or FedEx-Delivery-ID-xxxx or FedEx-Label-ID-xxxx

If you see this email in your inbox, please delete it immediately.

March 2017

Cyber Security Fundamentals and Privacy - our new classroom course

What this new course offers?

The course is designed to help you to protect your organisation's digital privacy and secure your data online.

You will learn about the current Australian information security obligations and relevant privacy legislation. This session will enable you to be one step ahead of cyber criminals by learning about phishing, email scams, browser highjacking, social engineering threats like tailgating, dumpster diving, and that's just the beginning!

You will be equipped with the skills to shop online safely, manage your passwords and secure your smart phones and computers.

Who is the course for?

This course is for all internet users who want foundation skills in how to be privacy aware and safer online both personally and for your organisation.

To find out more about this classroom training, schedules and registration visit our training page

13 December 2016

Getting started with WordPress

Have you just taken over the role of maintaining a kindergarten WordPress website?

Our new Quick Guide to editing WordPress pages will get you started with:

HTML5 version of the Quick Guide to Editing WordPress Pages

Flash version of the Quick Guide to Editing WordPress Pages

Find more resources on our Community Kindergarten Web Publishing Page