FAQ's
Updating Etrust Anti Virus Software: Hints
It is recommended that virus software is updated regularly. By following the steps below, you will set the process to occur automatically
Step 1:Right click the mouse button, on top of the blue box with yellow pulse (bouncing ball)
at the bottom of the right corner of the screen.
Step 2:
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Select Launch eTrust Antivirus |
Step 3:
From the menu select Scanner, and then click on Signature Update Options

In the download date and time screen, you can put forward the date and time. Also ensure Enable Schedule Download is ticked.
NOTE: Under Repeat Every - Days should be set to 0 and Hours should be left on 2.
Once this is complete, press the "Incoming" tab.
Ensure the method is FTP and the source is to ftpav.ca.com and then click on the "Outgoing" tab

Untick the option that reads This machine will provide signature updates to other computers on the network.
Then press the Download Now button to download the latest signature files for E-trust Antivirus.

Step 4:
To check for the last update, simply, right click
the blue box again and select Version Information. The box below should appear. 
Under engine information is where the last date the virus protection has been updated
(* See highlighted part in picture *)
Step 5:
If the previous steps didnt work properly, click on this link
E-trust Website Update
This link will take you to the E-trust website.
Under the Platform Windows NT/2000/XP download either the following: (depending how out of date your virus signatures are)
Full: fv_nt86.exe (dd mmm yyyy, Approx: 9 MB) fv_nt86.exe
Incremental: iv_nt86.exe (dd mmm yyyy, Approx: 700 Kb) iv_nt86.exe
Further Information
If you have trouble completing any of the above settings please ring the Vicnet Help Desk on (03) 8664 7001 or from regional areas on the
Free Call number: 1800 629 835


