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FAQ's

Setting up your Email account

 

Each Kindergarten has been issued with a unique username (email address) and a password to receive email through the IT for kindergarten Project. You received a username and password for your system via a mailout earlier this year.

To enter in the details of your email account into your PC do the following:
  1. Log on to your PC as Manager
  2. Open Outlook Express. Access this through the Start button, then select Programs, and then select Outlook Express.
 

 

 
  Once the program is open go to the top and select Tools and then select Accounts. Click on the Mail tab.
  3.. Click on the Add button and Mail from the pop up menu.
 

 

 
  In the Display name box, type the name that people will see when you send mail to them. Enter a name which describes your Kindergarten, such as “Happy Valley Kindergarten”

 

 

 

 4. Click Next.
  5. Within the Email address field, type your email address as it appears on your letter. This will be in the form of eg. happy.valley.kin@kindergarten.vic.gov.au
 

 

 
  6. Click Next.
 
7.
 For Incoming mail (POP3, IMAP or HTTP) server, type mail.vicnet.net.au
 

 

 
  8. For Outgoing mail (SMTP) server, type mail.vicnet.net.au
  9. Click Next.
  10. In the Account name box, type your username. This will be in the form of dhsXXXX (where XXXX is a unique number assigned to you. Refer to the letter attached.)
 

 

 
  11. Type your password in the Password box. There is a tick box just under the password field to Remember Password. Leave this ticked. The password is case sensitive so you must enter it exactly as shown on your letter.
  12. Click Next.
  13. Click Finish.
  You will now see an account set up in the mail settings called mail.vicnet.net.au. This completes the account set up process.
 

 

 
  Click Close .
  14. Now you can use Outlook Express to send and receive mail with the correct settings now saved to the program. Try sending and email addressed to yourself to test that it is working.
 

 

Further Information

If you have trouble completing any of the above settings please ring the Vicnet Help Desk on (03) 8664 7001 or from regional areas on the

Free Call number: 1800 629 835